BNP Paribas Cardif is a personal data operator registered with the National Commission on Information Technology and Liberty in France (Commission Nationale de l'Informatique et des Libertés) under no. 103 33 89. By filling in the forms on the site with your personal data, you agree that these data are stocked and processed by BNP Paribas Cardif, confidentially and in compliance with the provisions of Law 677/2001 for the protection of persons regarding the processing of the personal data and the free circulation of these data. If you want to send us a complaint by courier or via email, you can send it at the following address: - 212 – 214 Gheorghe Titeica street, 7th floor, 2nd district, postal code 020305, Bucharest; - firstname.lastname@example.org. You will receive the answer to your complaint within 10 working days since its receipt. In case you wish to contact the National Authority for the Consumers' Protection or the Financial Supervisory Authority – insurance-reinsurance sector, please find below their sites: ASF: http://asfromania.ro or http://asfromania.ro/em/fr/; ANPC: http://www.anpc.gov.ro/.